Privacy policy

1. Scope of this policy

This policy explains how the M Zee website m-zee.com handles data that may be collected when you visit the site or contact us through forms, email, or WhatsApp.

M Zee is a digital marketing and growth agency that works with companies and projects in markets that include Saudi Arabia, the UAE, and Egypt. We aim to handle visitor and prospective client data in a clear way and only to the extent that serves communication, delivering the service, and improving the website experience.

2. Data we may collect

We may collect some data you give us directly, such as your name, email address, phone number, company name, website link, project details, or any information you write in the contact form or send by email or WhatsApp.

The website may also automatically collect some technical data when you visit, such as the internet protocol address, browser type, device type, pages visited, time of visit, source of the visit, and similar data that helps us understand and improve the website’s performance.

3. How we collect data

Data may be collected through contact forms on the WordPress website, through WhatsApp links, through email, or while you use the website. Cookies or similar technologies may be used to operate the website, improve the experience, and measure performance.

Some data may be processed through third-party tools or services that help operate the website, hosting, analytics, security, or communication management. We do not name specific tools here unless they are confirmed and disclosed on the website.

The contact form on the “Contact” page: The form asks for your name, a WhatsApp number, phone number, or email address (at least one of them), the type of business, the country, and the text of your message. When you submit it, a copy of the request is saved in the website’s control panel, which only the site administrators can see, and a copy is sent to our email info@m-zee.com so we can reply to you.

To protect the form from spam, the website temporarily keeps, for one hour, an encrypted value derived from the internet protocol address in order to count the number of submissions, and the address itself is not stored with your request.

4. Why we use data

We use data for the following purposes:

• Replying to contact requests and inquiries.
• Understanding the needs of the project or company before offering a proposal or consultation.
• Managing the relationship with clients and prospective clients.
• Improving the website’s content and user experience.
• Measuring the performance of pages and marketing channels in aggregate.
• Protecting the website and limiting spam or unlawful use.
• Complying with any regulatory or contractual requirements when needed.

5. Sharing data

We do not sell your personal data. We may share some data when necessary with service providers who help operate the website, hosting, email, analytics, or communication management, provided that it is within the limit of the required purpose.

We may also share data if required under a valid legal procedure, or to protect our rights or the rights of users or the safety of the website.

6. Cookies and analytics

The website may use cookies and similar technologies to improve performance, remember limited preferences, understand how pages are used, or measure marketing results. You can usually control cookies from your browser settings, but disabling them may affect some website functions.

Third-party analytics or measurement tools may be used to understand visits in aggregate, such as the most visited pages and sources of access. We use this data to improve the website and content, not to identify you personally unless you have given us your data yourself.

The website currently uses Google Analytics 4 to measure visits in aggregate. When the contact form is submitted successfully, one measurement event is recorded that does not include the name, the contact method, or the text of the message.

7. Data retention

We keep data only for as long as we need it to fulfill the purposes stated in this policy, such as following up an inquiry, managing a working relationship, referring to earlier correspondence, or meeting reasonable operational or legal requirements.

The retention period may vary by the type of data and the nature of the relationship, and you can request deletion or updating of your data as explained below.

We keep contact form requests for as long as we need them to follow up your request or our working relationship with you, and you can request their deletion at any time via info@m-zee.com.

8. Your rights and choices

You can contact us to request access to your data, correct it, delete it, or object to its use, within what regulations and reasonable operational obligations allow.

If you do not wish to continue being contacted, you can ask us to stop contacting you by email or WhatsApp, and we will respect your request within a reasonable time.

9. Data security

We use reasonable measures to protect data from unauthorized access, inappropriate use, or loss. However, no method of transmission or storage over the internet can be guaranteed to be completely secure, so we cannot offer an absolute guarantee against all risks.

10. External links

The website may contain links to external websites or platforms, such as WhatsApp, LinkedIn, or other sites. When you leave our website, your data is subject to the privacy policies and terms of use of those platforms, and we are not responsible for their practices.

11. Children’s privacy

M Zee’s services and the website’s content are directed at business owners, marketing teams, and professional clients, and are not directed at children. We do not knowingly seek to collect personal data from children.

12. Updating the privacy policy

We may update this policy from time to time to reflect changes in the website, the way we work, or relevant requirements. When the policy is updated, we will change the effective date or the last-updated date on this page.

13. Contact us

For any question about the privacy policy or how your data is handled, you can contact us by email at info@m-zee.com or via WhatsApp.